Refund Policy

Doogsan Enterprise LTD, trading as Doogsan Travel Agency (https://doogsantravelagency.com/)

Last updated: October 23, 2026

This Refund Policy explains how cancellations and refunds are handled for flight tickets and hotel bookings made through our website. By making a booking with us, you agree to the terms below.

1. Cancellation and Refund Window

Customers who book flight tickets or hotels must submit any cancellation or refund request within 24 hours of making the booking.

2. How to Submit a Request

Refund and cancellation requests must be communicated through our official phone number or email address listed on our Contact page. For email requests, please write to info@doogsantravelagency.com and include your full name, booking reference, and the details of your request.

3. Bookings Not Cancelled Within 24 Hours

If no cancellation or refund request is received within 24 hours of booking, the booking will be considered confirmed and non-refundable under our company policy.

4. Applicable Policies and Regulations

All refunds are subject to applicable airline and hotel policies, consumer protection laws, and payment card network regulations.

5. Refund Processing

Approved refunds are returned to the original payment method used for the booking. The time it takes for the refund to appear on your statement depends on your bank or card issuer.

Contact Us

If you have any questions about this Refund Policy, please contact us at info@doogsantravelagency.com.